TOMRA service

TOMRA Service and Support

The ultimate goal for TOMRA's team of professional service technicians and our range of service offerings is to support you in providing high-quality service to your customers.

TOMRA Service: First-class customer care

Providing you and your customers with a high-quality reverse vending solution is only half of our job. The other half is offering reliable services to keep your equipment running smoothly.
Every reverse vending system benefits from regular care, and TOMRA technicians are ready to keep your system at its best, all day, every day.

Keeping your machine up and running and available to your customers is crucial. A study conducted by TOMRA* shows that 31% of customers will simply go elsewhere if they cannot return containers at the store because of downtime. Experiencing no downtime is also the highest driver of satisfaction with stores’ reverse vending facilities.

Our dedicated team strives to support you by phone, remote connection, or on site to optimize your reverse vending machine (RVM) uptime and ensure a seamless experience for your customers.

*”How recycling habits impact shopping behavior: Consumer engagement with deposit return systems in Europe” Published 2023.

Ensure efficiency and peace of mind with TOMRA Service

TOMRA Service and Support

Do you have questions about our service offering?

Get the brochure

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TOMRA Service brochure English

2.23 Mb

Service women in front of TOMRA R1 reverse vending machine

For immediate assistance

Need help with your TOMRA reverse vending solution?
Contact your local service team in your country via phone or email.