Customer survey reveals standout satisfaction with TOMRA Mining service support
The Customer Survey, conducted for TOMRA Mining’s Service Team by market research company B2B Research, revealed a standout level of overall satisfaction with a remarkable average score of 6.3 on a 7-point scale and an outstanding Net Promoter Score of +57 – significantly higher than the typical scores in B2B sectors. This extremely positive feedback is a testament to the Service Team’s dedication, technical expertise and partnership approach to supporting its customers. It demonstrates the unique strength of TOMRA Mining’s Service as a key element of its success.
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